Just Ask was founded in 2012 with a goal to provide personal care and home help services to the elderly in the Skipton area. We are now recognised locally as a company that delivers the highest levels of home care services in the area. 

Just Ask's reputation has grown because of our very high standards, consistency, compassion and eagerness of all our staff to provide 'a level of care that they would be happy for a member of their family to receive' and this is now the company's mission statement. 

Just Ask's ‘nothing is too much trouble’ attitude means that every one of our home care service users receive a level of service that generally surpasses their expectations.

Our service user's individual needs are very important to us and we want to help our service users live safely and comfortably in their own homes for as long as it is safe to do so. Whether their need is assistance to get up, wash and dress every day or assistance with a shower several times a week, Just Ask are happy to help.  We  can also prepare a freshly cooked meal, assist with medication and be there at the end of the day to assist with getting ready for bed.

Just Ask recognises that choosing a home care provider is a very important decision. We also understand that everyone is an individual and has different needs. We listen to those needs and work hard to put together a detailed support plan that understands and meets the individual needs of our service users. 

Just Ask's core values are respect, compassion, empathy, dignity, integrity and imagination and we work hard to uphold these principles with all our service users.

Our ethos

Regardless of the type of service provided, all our service users can be assured that ‘every member of our team will provide a level of care that they would be happy for a member of their own family to receive’ . Importantly, our services are person centred and specific to each of our service user's particular needs.

Subsidies

Our unique business model is simple and uses any profits made by the organisation to offer subsidised home care services to people who may otherwise not be able to afford the normal charges. Crucially, because we are a community interest company that operates on a not-for-profit basis, we don’t have a priority to line the pockets of directors, franchisees or business owners. 

Home care subsidies

Just Ask’s innovative initiative means that elderly clients who require home care support won’t have the financial barrier that may otherwise that might deter them from getting support for their care needs . By removing the financial burden through our subsidies, Just Ask are keeping people safer in their own homes for longer. The home care subsidies that we offer vary, but the most popular are free of charge companionship visits and adding an extra 15 minutes to visits that a clients would otherwise not be able to afford.